Legal conditions for DANA and QRIS access
Our Legal conditions set the rules for opening, using and closing an account from Indonesia. Access depends on local law, and we may ask for phone verification before account access or before a payment record can be checked. The same policy applies when you use DANA,
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OVO, GoPay, QRIS, bank transfer or a virtual account, so the wallet name shown in your cashier record must match the transaction you are asking us to trace. We keep account details connected to the correct account holder, investigate unusual payment status, and may pause a
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request while the relevant record is checked. If you are in Yogyakarta or elsewhere in Indonesia, the policy shown for your account remains the reference point. Read these terms before opening an account and contact us if a clause is unclear or local access changes.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.